Service Coordinator
Meet Our Recruiter
About the Role
Are you organised, customer-focused, and looking to build your career with a respected name in the plant and construction machinery industry?
We’re recruiting on behalf of a well-established plant company, with a strong UK presence and a reputation for service excellence, they’re looking to add a Service Coordinator to their busy depot in the Bristol area.
The Role
You’ll support the Service Manager by coordinating a team of mobile engineers, ensuring servicing and repairs are scheduled efficiently and completed on time. It’s a varied and fast-paced role, ideal for someone with strong administration and coordination skills who enjoys keeping operations running smoothly.
Key responsibilities include:
- Handling service calls and escalating queries where required
- Raising quotations and service work orders using the in-house system
- Scheduling engineers for maintenance and breakdowns across multiple depots
- Liaising with the parts team to ensure parts availability
- Maintaining and updating daily/weekly Work In Progress (WIP) reports
- Raising purchase orders and assisting with job costings and completion records
- Providing general admin support across the service team
About You
You’ll be proactive, organised, and able to multitask in a busy environment. Experience in service coordination, scheduling, or administration within the plant, construction, or related sectors is essential.
Skills and experience required:
- Proven heavy plant knowledge
- Excellent organisational and communication skills
- Strong attention to detail and confident IT skills
- Professional and clear telephone manner
What’s in it for you?
- Salary £32,000 - £38,000 depending on experience
- Monday to Friday 8am - 5pm working hours
- Join a successful, growing business with opportunities for development
- Supportive team culture and ongoing training
- Job security within a respected UK industry leader
If you’re looking for a long-term role within a professional and people-focused organisation, we’d love to hear from you.